Consistent feeding is one of the biggest drivers of koi health, growth, and color.
With a subscription, you never run out and never have to think about reordering.
- 10% off every delivery automatically
- Flexible delivery every 1 to 5 months
- Cancel anytime
How It Works
- Choose your koi food and select a delivery frequency (1 to 5 months)
- Receive 10% off every order automatically
- Get an email reminder before each renewal
- Manage everything from your account anytime
Choosing Your Delivery Frequency
Not sure what to select? Here’s a simple guide:
- Every 1 month: Large ponds or heavy feeding
- Every 2 to 3 months: Most koi keepers (recommended)
- Every 4 to 5 months: Smaller ponds or lighter feeding
Consistent feeding with high-quality Japanese koi food supports steady growth and long-term health.
Subscription FAQs
How do I start a subscription?
On any eligible product page, select the subscription option and choose your delivery interval. Then add to cart and check out as usual.
What is the benefit of subscribing?
You receive 10% off every order and ensure your koi are consistently fed without interruption.
How often will I be billed?
You are billed based on your selected interval, from every 1 to 5 months. Billing occurs on the same day of the month you originally subscribed.
Will I be notified before I’m charged?
Yes. You will receive an email notification before each renewal so you know your order is upcoming.
Can I change my delivery frequency?
Please cancel subscription and reorder with a different interval.
Can I cancel anytime?
Yes. There are no contracts or commitments.
You can cancel by:
- Emailing info@kodamakoifarm.com
- Managing it in your account here:
www.kodamakoisupply.com/my-account/ under the My Subscriptions tab
To avoid being charged for the next cycle, cancellations must be made before your next billing date.
Can I change my shipping address or payment method?
Yes. You can update both anytime before your next renewal through your account dashboard.
What if my payment fails?
If a payment fails, the system will automatically retry over the following days. If it continues to fail, your subscription may be paused until updated.
Can I have multiple subscriptions?
Yes. You can subscribe to multiple products or sizes, each with its own schedule.
Can I switch products or bag sizes?
Subscriptions are tied to a specific product and size. To change, simply cancel your current subscription and start a new one.
Do sales or promotions apply to subscriptions?
No. Subscription orders already receive 10% off and are not eligible for additional promotions or discounts.
Can I use discount codes on subscriptions?
No. Discount codes apply only to one-time purchases.
When will my order ship?
Orders are processed shortly after billing. You will receive a confirmation and tracking once your order ships.
What if I move or need to change delivery details?
You can update your shipping address anytime before your next billing date in your account.
Subscription vs One-Time Purchase
One-Time Purchase
- Full price
- Manual reordering
- Risk of running out
Subscription
- 10% off every order
- Automatic delivery
Subscription Terms
Subscriptions are designed for convenience and consistent feeding schedules. By subscribing, you agree to recurring billing based on your selected delivery frequency.
The 10% discount applies to the product price only and does not apply to shipping or additional fees.
Billing occurs automatically on your selected schedule. Orders are processed shortly after billing. To avoid charges for the next cycle, any changes, skips, or cancellations must be made before your renewal date.
Product pricing, availability, and shipping rates may change over time. If there are any material changes that affect your subscription, you will be notified in advance.
If a payment fails, the system will attempt to retry the charge. Continued failures may result in your subscription being paused.
Shipping timelines may vary due to carrier delays, weather, or seasonal demand.
In rare cases, items may be delayed due to inventory availability. If this occurs, your order may be delayed or adjusted and you will be notified.
Kodama Koi Supply reserves the right to modify or cancel subscription offerings at any time, with notice provided when applicable.
